Solutions to common problems.
What to do if I see a “Connect to your KardiaMobile 6L" error when I am trying to record?
What to do if I get a"Bluetooth is off" error while pairing my KardiaMobile 6L.
What to do if I get an error while pairing my KardiaMobile 6L that says “Unable to pair KardiaMobile"?
What to do if I get an error that says “KardiaMobile not found" when I am trying to setup your KardiaMobile 6L for use?
How can I pair my KardiaMobile 6L to my Android device if I’ve already denied location permission?
Why do I need to grant location permissions to use KardiaMobile 6L with my Android device?
Why am I getting an error that there is electrical interference?
Why am I getting an error that says my EKG recording was Interrupted?
Why am I getting an error that says my recording is unreadable?
How do I fix an “NFC" error when I am trying to record an EKG?
Why am I getting a location error when I am trying to record an EKG?
Why am I getting a battery error when I try to record?
Why am I getting a microphone error that keeps me from recording?
How do I fix the Bluetooth problem keeping me from recording?
How do I take a recording using my KardiaMobile?
How do I take a Single-Lead recording using a KardiaMobile 6L.
How do I take a 6-Lead recording using my KardiaMobile 6L?
The Kardia watch app is not listed for installation in the “Watch"?
Why has my Clinician Review report not arrived on schedule?
Why can’t I use the 30 day doctor report during my first month?
My app errors when logging in and says “Something Went Wrong. Unsupported URL"
I don’t seem to have microphone access, how do I fix it?
Why does my Apple Watch screen go blank while recording my EKG?
No Signal or Weak Signal with my KardiaMobile
I have multiple accounts. Can I combine this data into one account?
I am unable to print an EKG from my app.
What should I do if my KardiaMobile stops working or I can not get a signal?
I keep getting recordings that look noisy and with an “Unreadable” results. What does that mean and how can I prevent it?
Why is the ECG upside-down? How do I adjust ECGs that have been recorded upside-down?